Alain STEVENS – +33(0)6 12 55 19 80 – contact@pacta.com – Cybercrime – Cybersecurity

PRODUCT-ORIENTED DOCUMENTATION

Provide reference points to understand the service and use it well.

The documentation gathers notes on assisted OSINT, journey construction, workflow logic, exports, guidance practices and the way AI can support use without making it opaque.

Onboardingfirst steps and vocabulary
Workflowstages and automations
Outputresults and deliverables
Structured documentation around an AI product, workflows and OSINT usage.

PRODUCT-ORIENTED DOCUMENTATION

A good product needs clear language

The value of a product does not rely only on its features. It also depends on the quality of its explanation: what it does, in what order, for what result, with which limits and with which good habits. That is the role played by documentation.

CONTENT

What the documentation base covers

CONTENT

Assisted OSINT usage

Understand the support, sorting, orientation and organisation functions offered by the platform.

CONTENT

Automation and workflows

Understand how sequences are triggered, chained and turned into results.

CONTENT

Reporting and exploitation

Learn how to review, preserve, export and reuse generated or organised content.

PRINCIPLES

Writing principles

PRINCIPLES

Progressive structure

Lead a user from discovery level to operational use without excessive jargon.

PRINCIPLES

Usefulness

Connect each explanation to a concrete action and a real use.

PRINCIPLES

Consistency

Make sure the interface and the documentation speak the same language.

QUICK SEARCH

Filter the knowledge base

Type a keyword to find the note most relevant to your need faster.

NOTE

Understand a product journey

Identify the key stages of a user from platform entry to actionable output.

NOTE

Define what AI should do

Distinguish reframing, guidance, sorting or summarising functions.

NOTE

Choose the right automations

Automate repetitive actions without breaking journey readability.

NOTE

Prepare useful outputs

Make reports, case files and exports easy to review and share.

Want to imagine an AI product, an OSINT assistant or a useful workflow?

Describe your idea: thematic platform, web app, sorting tool, support interface, automated workflow, documentation, SEO, website or product workshop.

Write to contact@pacta.com